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MISSION:

Healthy Start Lifestyle will enrich our clients' quality of life by enhancing their knowledge. We educate with a positive impact by being dedicated to providing Natural Solutions.



OUR GOAL:

Satisfy our customer's needs. Provide first rate customer service. Provide high quality, all organic, all natural products.

Policy

Client Expectations

  • Client must book appointment by paying $30 deposit to block appointment time.  There will be a cancelation fee of $30 for any same day cancelation.
  • Client must arrive 15 minutes prior to appointment, showered and ready to receive. No lotions, oils and feet must be clean.
  • Client cannot be heavily intoxicated.
  • Session will begin on-time no exceptions, due to following sessions. No call no shows, deposits will be kept and Healthy Start Lifestyle will bar client for six months. Only exception is emergencies.
  • Payment due upon arrival, must arrive 15 minutes early for intake, questions and payment.
  • All transactions are final.
  • All electronics must be silenced so that the session is not interrupted.
  • No sexual misconduct will be tolerated. NO EXCEPTIONS
  • Disclose all medical issues/ailments upfront and explain conditions on intake form or before session if it is a new ailment. This will help with the administration of service.
  • Closed sessions, please come to facility alone.
  • Please provide honest communication and feedback DURING session.
  • No animals allowed except service animals.

Expectations of Therapist

  • We will provide a clean, safe and tranquil environment customized just for the client's needs.
  • We will be on time and ready for session.
  • We will review intake form fully prepared for session.
  • We will keep record (SOAP Notes) in a safe and secure location.
  • At all times we will be professional and honest about services and products.
  • We will confirm appointments 24-48 hours with instructions for sessions via text.
  • We will accept Cash/Cashapp/Zelle/Paypal Invoicing (Used for insurance reimbursement) Zettle (accepting all major credit cards)
  • We perform services for which I am qualified (physically & emotionally) and able to do, and refer my clients to appropriate specialists when work is not within my scope of practice or not in client's best interest.
  • If we need to cancel appointment, we do so within 24 hours whenever possible. We will provide 50% discount on the next session and deposit will be reimbursed. For non-emergency cancellations of less than 24 hours, the next session is at no charge.
  • We do not do direct billing, no insurance, but we will give invoice to submit to insurance company. Pay at time to service.
  • If we are traveling to clients, please allow an hour before appointment for setup and an hour after for clean-up.
  • Privacy and confidentiality are maintained at all times.